Office Support Specialist

Website Furniture Mart USA

Furniture Mart USA

Sioux Falls, SD 57104

Job Description


JOB SUMMARY:

Join our family as an Office Support Specialist at our Furniture Mart USA Corporate Office in Sioux Falls, SD!This is an exciting opportunity to showcase your top-notch customer service and administrative skills. Be a part of our customers’ journey by supporting all aspects of the buying experience after the sale. Grow with our dynamic team in a collaborative, family-like environment!

  • Full-Time (40 hrs/wk): Monday-Friday, varied shifts between 9:00AM-9:00PM + Alternating Weekends
  • Provide superior service to our customers through financing assistance, customer service, delivery, and sales support for our retail stores
  • Assist our Finance & Accounting department with various tasks including the following:Enter finance and credit card transactions into Storis software
    • Review of previous day’s sales orders and transactions for accuracy
    • Reconciliation of previous day’s transactions (cash, credit card, financing, etc.)
    • Collection and follow-up on any uncollected accounts receivable
  • Resolve customer concerns in a polite, professional, and timely manner
  • Resolve finance process and funding issues with multiple finance companies
  • Review and determine required action to resolve any issues with customer tickets
  • Support sales and office staff at all retail locations

WHAT DO WE OFFER?

  • $ Competitive Wages $
  • Growth Opportunities– With our promote-from-within-first philosophy , our employees can grow with us as they develop their strengths, expand in their roles, and consider other promotional opportunities within the company!
  • Excellent Benefits Packageincluding Medical/Dental/Vision/Life/Disability/Flexible Spending Plan/Health Savings Account/Paid Time Off/Employee Assistance Program/Referral Bonus/Profit Sharing 401(k)Plan with Employer MATCH!
  • Great Employee & Family Discountson our beautiful furniture, mattresses, and accessories!


REQUIREMENTS/QUALIFICATIONS:

  • Associate degree or equivalent from two-year college or technical school;ORsix months to one-year related experience and/or training;ORequivalent combination of education and experience
  • Upon job offer, must be able to pass a background checkprior to starting employment
  • Strong customer service skills, including friendly, courteous and outgoing demeanor
  • Telephone and computer proficiency including technical aptitude with the ability to use Microsoft products
  • Demonstrate excellent communication skills (written, verbal, and listening)
  • Superior time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision
  • Possess good judgment, ability to accept responsibility and handle confidential information


HOW TO APPLY:

IN PERSON at Furniture Mart USA Corporate Office – 140 E Hinks Lane, Sioux Falls, SD 57104

ONLINE at furnituremartusa.com/careers

Furniture Mart USA is an Equal Opportunity Employer

To apply for this job please visit furnituremartusasf.hireclick.com.